Repairs & RMAManufacturer-backed support & repair tracking.
Synergistec is an authorised reseller of South Africa's leading solar brands, with the full manufacturer warranty on every unit you purchase through us.
RMA (return form)
Our comprehensive Return Merchandise Authorisation form captures every detail of your system and installation, helping the official repair centre diagnose root causes faster and prevent repeat issues. You get a unique reference number immediately.
Start an RMACheck repair status
Automatic email and WhatsApp updates as your repair progresses. If you'd rather opt out of notifications, simply enter your reference number here any time to see real-time progress.
Check statusWarranty registration
Register a Deye installation for the 10-year warranty when it is paired with Deye, EVO or HinaESS batteries.
Register a warrantyHow it worksBecause when you buy from us, you're never on your own.
We stand behind every brand we supply - including Deye, HinaESS and LuxPower. As a Synergistec client you gain access to authorised repair centres, warranty support and expert diagnostics. We work closely with installers to troubleshoot and coordinate with the brands, helping to minimise downtime and keep your projects running smoothly.
- Submit the RMA online and receive your reference number
- Package the unit as instructed and deliver or arrange collection
- Follow progress by email and WhatsApp, or on the status page
- Questions? WhatsApp our team on 064 544 5163
Talk to usYour next installation starts here.
Talk to technical sales. Not a call centre.
WhatsApp technical sales